Popular Questions

Ton Ex Investment Limited

All questions for your answers here

General questions

What is needed to become an investor in TonEx?

To become a company investor, you need to register and create a personal account. The first step is to fill in the form. Please provide only valid information. We will ask you to provide your login, password, and e-mail address. After successful registration, go to your personal account. Here you may specify the payment details, read about investment plans, and make a deposit.

What does TonEx offer?

We offer two investment plans with yields from 3% to 4% of daily profit. The peculiarity of these plans is their infinite accruals, and the possibility to withdraw the deposit body 10 days after deposit creation.

How safe is it to use the TonEx platform?

The platform is protected by the latest data encryption algorithms, dedicated secure servers located in Europe, and access to user data is granted only to the platform user himself. Do not give anyone access to your account.

Financial questions

What electronic payment systems does TonEx work with for financial transactions?

We work with the following systems: NixMoney, ePayCore, USDT TRC20, USDT BEP20, USDT ERC20, USDT Polygon, Bitcoin, Litecoin, BNB BEP20, Dogecoin, Ethereum, Tron, Matic, TON, BCH, SOLANA BEP20.

What is the minimum amount to recharge?

The minimum recharge amount is: USD $10.00, USDT $10.00, BTC 0.0005, ETH 0.01, LTC 0.4, TRX 100.00, DOGE 100.00, BNB 0.02, MATIC 25.00, BCH 0.05, TON 4.00, SOLANA 0.1.

How to make a deposit?

After registration, read the terms of investment, the amount of minimum deposits. Once decided, go to your personal account and make a deposit by selecting the payment system and enter the desired amount. You can also use affiliate commissions and make a deposit from your affiliate balance.

How long does it take for the deposit to be credited to the balance?

Deposits are credited instantly, and immediately sent to work. In the case of cryptocurrency deposits, funds will be credited to the account as soon as they receive confirmation in the network and will be automatically sent to work. In case the funds are not credited to the account within 24 hours - be sure to contact me in support.

Is there a limit to the number of deposits made?

No, you can make an unlimited number of deposits.

How are the profits accrued?

Accrual of profits takes place daily on calendar days, indefinitely and without weekends.

How is the withdrawal of profits?

Exclusively for the safety of safeguarding funds, all applications are processed manually by Finance Department operators. The manual processing timeframes are as follows: Up to 72 hours: for money from daily profits and referral commissions. We have no control over how long it takes cryptocurrency blockchains to confirm transactions, and some third-party wallets only update balances after certain confirmations. If you have any questions or need help with withdrawals, our support team is here to help you!

What is the minimum amount allowed for withdrawal?

The minimum amount that can be withdrawn from the balance is: USD $1.00, USDT TRC20 $10.00, USDT Polygon $5.00, USDT BEP20 $5.00, USDT ERC20 $10.00, BTC 0.0005, ETH 0.01, LTC 0.1, TRX 20.00, TON 2.00, DOGE 20.00, BNB 0.01, SOLANA 0.05, MATIC 5.00, BCH 0.05.

For partners

How does the affiliate program work?

The affiliate program allows you to significantly increase your income by attracting investors to your affiliate structure. By doing so, you help TonEx to develop, become bigger and better. The affiliate program income is: Type 1 - 8% - 1% - 1%. Type 2 - 12% - 2% - 1% - 1% of your partners' contributions. We are always ready to listen to any business proposals, so if you have any, write to us.

What do I need to start inviting friends to the TonEx platform?

In order to start creating your own affiliate structure, you need to register in order to get your own invitation link, which will automatically join your affiliate structure when your friends click on it.

Where can I find my invitation link?

You can find the link to the invitation in my personal office, in the section - My partners.

Can I receive rewards without having my own deposit?

Yes, you can access all the features of our affiliate program whether you have a deposit or not.

Is a referral fee charged if I make a deposit from the balance?

Yes, affiliate commission will be credited for deposits made from the balance.

Is there an auto RCB?

Yes, auto RCB works. In order to set the percentage of auto-refund, go to your personal account to the section - My partners. There you will find the field for entering the percentage of auto RCB from 0-100%, enter the desired percentage and click save.

Other questions

Can I change my password, payment details and email address?

You can change the password and payment details yourself in your personal account. E-mail address can be changed only through support by submitting a request to one of the contacts listed on the site.

Can I check my account information at any time?

All information is available around the clock.

I forgot my account password, what should I do?

It's very easy to recover your password. To do this, go to Restore Password and enter the data specified during registration. After that, a new password will be sent automatically to the email you entered during registration.

How do I contact TonEx support if I have other questions?

Go to Contact section of the website and contact me using one of the contacts listed. You can also ask your question via email, or telegram support.

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